Interrupting, handling Interrupting, asking & giving clarivication
"Interrupting and Handling Interrupting"
&
"Asking and Giving Clarivication"
A.
Interrupting
According
to Longman, “Interrupt is to stop someone from continuing what they are saying
or doing by suddnly speak to them, making a noice etc.” Interrupting is an
action in order to ask quetions or say somethings while the another people
speaking and make that people stop speaking. Usually, interrupting use when
someone do not understand what other people say or when someone do not agree
with the statement that has been spoken by the other one. Interrupting is
common to do in bussiness meeting. In each country have defferent way to
interrupting. According to englishandculture.com in US people often interrupt
each other. There are 2 ways of interrupting, those are polite or formal way
interrupting and casual way interrupting.
1.
Polite or formal way interrupting
This one is the most suitable way to interrupting in
bussiness meeting. When we are in the meeting, we are ever not-patientliy to
state our opinion or to say that we are not agree with someone statement. But
we have to control our self, we have to know how to intertupting someone in
formal situation, because this is defferent like the usually case. Here are the
tips how to interrupting someone in a formal situation or meeting according to
bringing-the-gap.com:
a.
When you are meeting with new steckholders, you can ask a
question to redirect the conversation. Ig: “I
think I’m missing something here, can you explain how this relates back to
[insert problem to be solved].
b.
When you missing something, you have to say
it with 100% sincerity. Ig: “I can see that’s important, but if we talk about
that now I won’t have XYZ ready [reference a deadline or deliverable in such a
way that it adds value to the stakeholder]. Do you mind if we stay focused on
[the topic at hand] for this discussion?”
c.
The last technique is gread to actively
acknowledge what we have heard. By summarizing what you hear in total, focusing
on a piece of the conversation that is relevant to the agenda, and perhaps
asking a Follow up question,
often you can get the meeting back on track without it feeling like an
interruption at all.
Here
are aslo the first sentence that we could use to interrupting someone in formal
way according to englishandculture.com :
- "Can I share an idea?"
- "I would like to add something."
- "Can I add______"
- "I don't mean to interrupt, but ______"
- "Excuse me, I'd like to say something."
2.
Casual Way or Informal
Here are the first
sentence that we could use to interrupting someone in casual way according to
englishandculture.com :
- "Wait, what about_____"
- "One quick thing....."
- "Just let me say....
- "Just one thing..."
- "Can I say something?"
- "Just a minute..."
B. Handling Interrupting
Handling interrupting
is one of the hardest things in meeting, we should not let our colleagues feel
ofendid, we have to little bit tricky to handling it. Here are some of tips and
trick to handling interrupting:
a.
Knowing our colleagues our colleagues culture norm à
usually our colleagues is from defferent rase, country, religioun, and etc, and
ofcourse they have defferent culter from us. Because of that knowing collegues
culture norm it can help you handling it professionally and not make any
offended.
b.
Never talk personal conversation
c.
Handling it with no emotion and with kind and polite
word
C. Asking and Giving Clarivication
Sometime we
dont get the point what our client talk about, asking “what”:can to be harsh or
rude, so how asking clarivication without make any offended to our clients,
here are some of tips and trick from englishandculture.com
Casual Setting:
a)
Sorry?
b)
What was that?
c)
What did you say?
d)
Come again?
Formal Setting
a)
Pardon?
b)
I beg you pardon?
c)
I didn’t quite catch that. Could you please repeat?
d)
Could you give me an example?
For giving a
clarivication is better to use polite words espeacially in bussiness meeting,
such as:
a.
This is what I mean.
b.
Well, what I m trying to say is that …
c.
What
I mean is …
d.
The
point is …
e.
Let
me say in other words.
D.
Narasi:
Just pretend that we are in Bussiness Meeting Situation. Sometime, when
we are in Bussiness meeting or the other meeting, we feel that we are gonna
state something, or ask something while somebody still speaking or doing their
presentaion. We can interrupt that people. But how we could interrupt other
people with out doing impolite things or make other people dissapointed? In
this case you miss something and you are want to ask a question. You can say
“Excuse me, I’d like to say something. What do you mean from we have to refuse
the rude customer without make them dissapointed, can you explain it more? I
still dont get it and dont how to do it.” The seccond case is when you want
share your opinion. You can say“i would like to add something, what about if
give a voucher for 100 first buyers? so we can make them interresting to buy
our new product.” The third case is when you dont agree with the people
statement. You can say "I don't
mean to interrupt, but if we keep doing it we could make our profit decrease."
After someone got interrupting, sometime they have to handle it. To handle
interupting we should use polite and kind word in order to not offending them. Knowing
colleagues culture norm also can avoid us to give bad atmosphere in meeting,
Sometime we are aslo dont get what our clients talk about and going to
ask clarification, but its better to not used word “what”, because it is quite
to hear rude. You can ask such as “sorry?” Or to be formal “pardon?” and then
if you going to ask your colleague to repeat their question, you can say “could
you please repeat your question?” Giving a clarivication is also the same, we
sould use polite word as we can. Such as you can start it with “what i mean
is...” or “let me say in other word.”
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